Advantages of having your own merchant account

  • Apply online in 60 seconds
  • Your own merchant gateway
  • Accept credit cards online
  • Accept credit cards in your store
  • Accept orders over the phone
  • Industry-leading fraud protection
  • Accept all major credit cards
  • Multiple, restricted user logins
  • Takes just 2 minutes to configure
  • Perfect for online sellers
  • No annual fee
  • No monthly minimum
  • One integrated, hosted service
  • Free, phone-based Help
  • Real time reporting
  • Accept pin-based debit cards
  • Accept checks and gift cards
  • Manage all payment functions online
 

Frequently Asked Questions

What is the Retailr Secure Payment Gateway?

Provided in partnership with PayLeap, the Retailr Secure Payment Gateway includes everything you need to accept credit cards online through your Retailr store (or virtual terminal) and over the phone.

Is the Retailr Secure Payment Gateway PCI Compliant?

Yes, the Retailr Secure Payment Gateway is level 1 certified PCI compliant.

I already have an account with a payment provider such as Google Checkout, Authorize.Net or PayPal. Can I use that?

Yes. If you already have an account with one of our Helped payment providers, you can use that to accept credit cards only. If you have your own merchant account, however, funds will be deposited into your bank account more regularly and your fees could also be significantly lower.

What credit card types may I accept?

Our gateway Helps all major North American card networks. Visa, MasterCard, Discover, American Express, JCB, Wright Express, Carte Blanche & Diner's Club.

What type of bank account do I need?

You will need a business checking account. Your bank must allow this account to be credited and debited via ACH methods.

How will I get paid for credit card transactions?

Your designated checking account will be credited for MasterCard/Visa transactions within two business days of batch submission. All American Express transactions will be deposited by American Express.

Who do I contact if I am having problems with the application?

If you are having difficulty with any of the requested application data or are experiencing technical problems while completing the application, please call [toll-free number]. Customer service representatives are available to assist you Monday through Friday, between the hours of 9 am and 6 pm EDT.

How Is This Different From Retailr?

The Retailr Secure Payment Gateway provides you with everything you need to accept credit cards online, while the Retailr software provides the online store, checkout functionality, etc you need to take orders from your customers.

I am not located in the United States. Can I apply?

Unfortunately not. We'd recommend []

What types of merchants do you NOT accept?

Adult Internet, Internet Gambling, Escort Services, Airlines, Illegal Activities of any kind, Collection Agencies (if written off Debt)

Will I need additional equipment?

If you are an internet, mail order, or telephone order merchant then the answer is "no". Our gateway converts any PC into a real time Virtual Terminal. If you will be accepting face-to-face transactions, there may be the costs associated with purchasing a card swiper and a pin pad, if debit processing is desired. Please mention this to our representatives during the application process.

What happens after my application is approved?

After we approve your application, we will send you an email that confirms your approval and contains your user name and password. You will also receive a welcome kit via U.S. Mail with information pertinent to your account and customer service information.

Who will review the information on my application?

Our merchant underwriting and activation group will review your application. The information you provide is kept completely confidential.

How long will it take me to complete the online application?

We've designed our short online application with your busy schedule in mind. But before you begin, you will need to gather necessary information. Provided you have all of the information on hand, you can complete the application in about 15 minutes.

 
 

“Not only is Retailr App easy to use, but their customer service is outstanding. Questions are answered quickly and effectively and they are constantly working to improve their product and the user interface.

— Kristin Wollman, Director of Marketing, Pluckers
 

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